Serg Shestakov

Phone: +7 (812) 960-62-03

Professional Summary

IT specialist with over 12 years of total work experience. PhD in Computer Science. PMP certified project manager. An innovative and energetic professional, skilled communicator/team builder, and adept negotiator with excellent project coordination skills. Dynamic in his approach to IT Project Management utilizing measurable objectives, priorities-driven resource and time management. Core competences include solid background in system analysis, software development and high availability solutions. Budget responsibilities have been in excess of $7M. Knowledge of the banking environment backed up by 8 years of work with core banking and card processing systems in a commercial bank.

Technical Summary

Project Management, SDLC: Microsoft Project, BPwin, Erwin, Visio
Enterprise Databases: Oracle Enterprise 9i,8i, 7. BankCards: ACI's BASE24, CMS
Web: Oracle Internet Application Server 9,4,3,2; Oracle Portal, Apache
Programming Languages: Java/JDBC, PL/SQL, UNIX scripts, CGI, HTML
High Availability: Oracle 9i RAC, Oracle Standby, GoldenGate Extractor/Replicator
Platforms: Sun Solaris, Intel Windows Server/ Linux Cluster, HP NonStop (Tandem)

Professional Experience

October 1996 - Present: Industry & Construction Bank, St. Petersburg (ICB)
Computer Systems Department Manager (since January 2003)
     manage 4 departments, 50 employees
E-payments Centre Manager (October 2001 - January 2003)
     managed 3 departments, 30 employees
Corporate Databases Sector Manager (June 2001 - October 2001)
Chief Expert (March 1999 - June 2001),
Chief Consultant (October 1996-March 1999)

July 2004 June 2005: Tivoli solution rollout
Wrote project charter and supervised the rollout of Tivoli solution to 18 bank branches in St.Petersburg 1100 workstations, IBM, Sun, HP enterprise servers. Key deliverables included anti-virus protection, Windows updates and patch management, software distribution for core, retail and back-office banking software, remote control, inventory and configuration management.

March 2004 July 2005: SAN implementation
Established goals, supervised the implementation of $0,7M SAN solution IBM/Brocade SAN switches, IBM/Sun/HP servers, IBM Storage systems, 4Tb. Key deliverables: storage at 3 datacenters are connected via fiber-optical ring, production database backup takes 6 times less.

July 2004 - March 2005: 3DES migration
Supervised the implementation of 3DES solution using ACI TSS. Migrated to TSS/3DES the network of 550 ATMs. Met the Visa/MasterCard deadlines for the migration.

July 2004 February 2005: Migration to IBM p690 AIX/Oracle 9i
Wrote project charter, negotiated with vendors and top management, supervised the $2M migration of core banking system from Sun to IBM p690 AIX/Oracle 9i platform. Key deliverable: roll out of online core banking system to 18 bank branches in St.Petersburg, 1100 online users.

November 2003 - October 2004: M-Commerce: Pre-paid cards
Supervised the customization of ACI Mobile commerce products to sell pre-paid (scratch) cards via ATMs. Managed contracts. Kept project on schedule despite the tight resource constraints.

January 2004 - October 2004: SMS-info: bankcards mobile service
Supervised the implementation of SMS-based mobile services for cardholders to control the card accounts, including balance requests, withdrawal confirmations and card expiry alerts.

July 2003 - June 2004: EMV VSDC POS Acquiring
Provided the Visa VSDC cards acquiring (full option) on POS terminals - Ingenico, SPDH. Managed 3rd party development. Mitigated risks.

November 2003 - April 2004: Tivoli pilot project
Supervised the pilot Tivoli implementation for enterprise servers monitoring, workstations software distribution and inventory management.

January 2003 - September 2003: BASE24 migration
Built a migration team, migrated the world-leading authorization system BASE24 to version 6 to provide new functionality for 450,000+ cardholders. Procured data conversion software. Managed 3rd party services. Migrated with just 4 hours of downtime.

November 2001 - September 2003: E-payments system reengineering
Implemented $1.5M high availability solution (Sun 3800/Oracle8i, HP NonStop/ACI BASE24/GoldenGate Extractor/Replicator) ensuring 24x7 availability of bankcard services. GoldenGate's info:

August 2003: ABM/POS pilot network in Urals region
Following the acquisition of a large bank in highly competitive Urals region, ICB needed to roll-out the ABM/POS pilot network by August 25. Delivered on time the 10-node network accepting major cards Visa/American Express/Diners Club/MasterCard.

December 2002 - July 2003: New Data Center for core banking operations
Implemented $2M Data Center (Sun 6800, HP Linux Cluster, Oracle 9i RAC/8i, IBM ESS) for processing operations of 45 branches. Established configuration management process.

July 2002 - March 2003: Bankcard fraud detection system
According to the urgent business request, in 2 months delivered fraud monitoring solution (Takl, Oracle 8i) extracting merchant trading data from BASE24. Enhanced the functionality by implementing ai Corporation's RiskNet Acquirer Core and Alert modules.

July 2002 - August 2002: ISIC Visa Electron issuing
In just 2 months adopted bank's systems, started issuing Visa card for students.

October 2001 - May 2002: ABM/ATM mobile phone top-up services
Developed, rolled out mobile top-up services for a network of 300+ ABMs.

August 1999 - October 2001: New Athene - core banking system modernization
Planned and coordinated efforts of 28 associated technical group members. Evaluated solutions, designed IT architecture for BackOffice operations. Negotiated with suppliers and customers. Led implementation of $1M high availability solution from planning to the web-enabled help desk. Built, managed a team of 5 administrators. Established administration procedures. Environment: ERwin, BPwin, Oracle 8, Oracle Internet Application Server, Oracle Portal, Sun Solaris, Veritas VM, Legato, Apache, Windows NT TSE, Citrix Metaframe, Centura SQLWindows, Java, CGI, UNIX shells. Sun Enterprise x500, Compaq ProLiant.

October 1996 - July 1999: X.25 network monitoring and analysis system
Designed, developed a web-based monitoring and analysis system for X.25 network of 40+ nodes. The product improved MTTR 3 times. Environment: ERwin, BPwin, Oracle 7.3, Solaris 2.6, Oracle Discoverer, Java, CGI, UNIX shells, PL/SQL, Apache, Nortel NMS. Sun Ultra x50, Nortel DPN, Intel x86 PCs.

April 1994 - September 1996: Aeroinvest Stock Center
Technician, Engineer, Senior Engineer - Group Leader (part-time)

Started as a part-time developer, was promoted to a senior position. Managed 4 programmers.
Designed, implemented and supported a stocks depository for 33 companies (FoxPro/multi-user).

Sept.1991 - Apr.1994: Scientific Research Institute of Radio-Electronic Communications
PC Operator, Technician (part-time)

Wrote testing software in C++, Pascal. Automated accounting using SuperCalc macros.


Project Management Training
Project Management Institute, 2003 - ANSI PMBOK2000 Standard
Lintec Consulting, 2003 - Time Management; 2002 - Resources Management
Eureca, 2002 - Project Management with MS Project
Lintec Consulting, 2001 - IT Services Management Inside The Bank
Mercury International, 1999 - Effective Leadership

Special IT Courses
Lynx BCC Company, 2000 - Oracle8: Database Administration, Backup&Recovery;
        Performance tuning, SQL Statement Tuning, New Features, Network Administration
Oracle CIS, 1997 - Managing Oracle7 on Solaris 2.x
Nortel, 1998 - DPN Operations and Maintenance; 1997 - NMS Operations (DPN)

Sept.1997 - Nov.2000 St. Petersburg State Technical University
PhD in Computer Science
- Planning theory, Intelligent agents for information gathering.
Implementation: Monitoring and analysis system for X.25 network

Sept. 1991- June 1997 St. Petersburg State Technical University
Master degree in Computer Science with honors.

Diploma: Integrating Web Servers with Databases.

Feb. 1995 - Nov. 1996 Open Systems Laboratory, St.Petersburg
(volunteer, part-time)
Web-enabled databases. Oracle 7.1, Oracle Web Server 2, Sun SPARC Solaris 2.5.


12 articles on database management and web-enabling databases with Oracle Internals (USA),
the leading Oracle DBA journal, and Oracle Update (UK). 19 scientific articles.


Available upon request